tag:blogger.com,1999:blog-722163652149459602011-11-27T15:38:38.228-08:00<i>"Micro Key Solutions provides essential Alarm Monitoring and Management software to companies all over the world. I work on the web-based applications, Micro Key <i>iSolutions</i>. I built and maintain Micro Key Solutions corporate and Tech Support web sites. Working for Micro Key Solutions is rewarding for me on so many levels. One of them is being able to work with you."</i>Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.comBlogger191100tag:blogger.com,1999:blog-72216365214945960.post-33761133209750136172010-06-28T07:22:00.000-07:002010-06-28T07:24:41.700-07:00

It's true! MyView and PayPoint are finally in Beta Testing. We installed the software on two sites. We have already started making changes to improve the product after the initial shake down by our customers. They should be available later this summer for everyone else. Online Help We have also now made the Help files for version 31 available either for download and it's available online at our

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-64909323150248178452010-04-22T10:36:00.000-07:002010-04-23T06:23:20.337-07:00

I am sure you share my sentiment that we should be a lot further along with MyView and PayPoint. The reasons we are behind is not as important as getting this project done right. These applications are not going to be used by your staff they are going to be used by your customers. I understand the importance of that. These applications are going to reflect directly upon you and I am insuring they

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-44841589260009151942010-03-03T14:47:00.000-08:002010-03-11T06:35:57.886-08:00

Well we just completed Micro Key Solutions Users Conference 2010 and what a great conference. I wasn't sure how well this one would go off, because we skipped a year, but it was great. A lot of information was disseminated at the conference and our users all reported that they got a lot out of the conference. That is what we like to hear.We conducted a session on Micro Key Web Solutions and

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-59374410450666398792009-11-04T10:19:00.000-08:002009-11-04T11:17:18.494-08:00

There are two things I just don't get about companies buying software. One deals with the cost of the software and the other is getting the training to use it. Or I should say the lack of training.First question I have. Why do customers have very strong reservations about paying 3-5 thousand dollars for the software that is needed to run their business and thrive, but don't hesitate to spend 10

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-19220311271981372702009-10-20T11:00:00.000-07:002009-10-21T06:08:43.783-07:00

Well we are in the last week of development. I really have to get better at estimating projects. What was suppose to be available mid summer is running into mid fall. But I want to make sure it's right. PayPoint was the toughest nut to crack because I wanted to make sure it takes into account every scenario and posts and allocates payments correctly. This feature is going to save you time and

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-83608444271689352632009-10-13T13:54:00.001-07:002009-10-14T08:37:55.249-07:00

Hard to believe the Internet is in its fifth decade. Developed in the late 60's early 70's to allow different types of networks to communicate with one another. It has grown to be the number one way of communications throughout the world. In the mid 80's, with the introduction of domain names and Data Name Servers (DNS) the Internet became more friendly. Today used by everybody, the Internet

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-61098261753062351062009-09-30T08:08:00.000-07:002009-09-30T08:15:48.002-07:00

MyView and PayPoint are still in Alpha testing. That's the bad news. The good news I have added additional features that were brought up by the companies that are going to be doing some beta testing for us. One of the new features is: PayPoint will support more than one Authorize.net account. This means if you provide billing services for your dealers your dealer can have its own Authorize.net

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-37696072869468794302009-09-15T14:56:00.001-07:002009-09-18T07:46:47.975-07:00

What a great day... PayPoint has just one program left to create and then we are ready to alpha test. Beta testing could start as early as next week, just like we planned.We are also now on Twitter. You can get regular notices through your Twitter account simply start following us. You can find out more by visiting the BLOGS page on our web site....more

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-83501424024787313212009-09-14T10:35:00.000-07:002009-09-14T10:45:57.414-07:00

I had a great week last week. I got MyView and Paypoint nearly to completion. I am starting to shake down the application. So we should be ready to start the beta testing next week some time.We have also made it possible to follow Micro Key Solutions on Facebook. By becoming a fan you will be able to partisipate in the discussion or start your own. We will be posting all upcoming events, make

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-89459578296818421782009-09-08T08:25:00.000-07:002009-09-08T10:01:24.699-07:00

We are only days away from the first release of MyView and PayPoint. I just received the last of the information I needed to complete the payment posting page of PayPoint. So we should be cleaning up the release by the end of the week. I will spend next week shaking it down and tweaking the pages and we should be ready for the first beta testers by the following week.I found it very easy to work

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-90777529319125853642009-09-01T08:08:00.000-07:002009-09-01T14:58:25.793-07:00

I just took a look at the single server option for MyView and PayPoint. Which would keep our customers from having to purchase, install and maintain a web server. This is a possibility but will require a lot more planning than I originally thought. It would delay the release of MyView and PayPoint. It's not our desire to delay the release of the these two products any further so we will put this

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-29225499362251805502009-08-31T13:07:00.000-07:002009-09-08T10:02:14.496-07:00

Just want to keep you up-to-date. We made a little progress this week we determined we will be using Authorize.net and the method we will be using will NOT require you purchase a SSL (Secure Socket Layer) certificate. This method will also keep you from having to keep your customer credit card information in your database reducing your liability.We are also looking into hosting MyView & PayPoint

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-39761525467172673432009-08-24T09:19:00.000-07:002009-09-08T10:03:10.415-07:00

As promised, in this weeks blog entry I will report on the status of MyView & PayPoint. Two new products from Micro Key Solutions. I am very excited about these new products because they will help you keep and maintain a strong relationship with your customers. Something that is needed in today's economic times. Another reason I am excited about these two products, they are being developed them

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-74419817169855512952009-08-18T05:41:00.000-07:002009-08-24T09:09:22.379-07:00

Well it's been awhile since I posted to my blog so there is a lot to get you caught up on. First off in July we added Live Chat to the web site. Our Business Development Reps are manning it and ready to answer your questions on any of our products and services.We also started something, I call, Micro Key Webinars. Our first training webinar took place last Friday and it was on a new feature of

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-52406979542684577532009-05-26T13:37:00.000-07:002009-05-27T07:50:54.183-07:00

The new Micro Key Solutions Tech Support web site is now online. We still have a few items to take care of, but we will complete those after the next release of WebView.The new Tech Site makes it easier to find what you are looking for and we have also fixed the problem with Firefox and Safari users using the How to Videos. We have a new FAQ section which will allow us to add graphics to the FAQ

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-12970673625991802382009-04-30T07:00:00.000-07:002009-05-19T13:49:58.184-07:00

I am working on the interface for MyView a new Micro Key Solutions product in the WebView Web Solutions line. I am developing the member interface right now. My issue is one of security.What do you do to make sure you are actually talking to a customer and not someone trying to gain access to an alarm system? Meaning when a customer calls and asks to change passwords or add new users what do you

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-53297916878232419262009-04-28T13:28:00.000-07:002009-04-28T13:41:24.815-07:00

Micro Key Solutions web site get hundreds of hits a day. Many of them are NOT looking for Alarm or Monitoring software but looking to have Alarms installed in their homes or businesses.Now we can't help them, but our customers can. So we have created a way for our customers to create a link on our web site. If they choose to participate in our Referral Program they simply complete a form on our

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-79377223165995674682009-04-23T11:11:00.000-07:002009-04-28T13:39:46.768-07:00

I thought I would share my plans for these two products from Micro Key Solutions. MyView is going to be a web based application which will allow your customers to access their data in real time. They will be able to view their service history, their alarm history, their contact information and billing information online. This tool will be able to be embedded in your existing web site or can be a

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0tag:blogger.com,1999:blog-72216365214945960.post-27981028183303145592009-04-16T16:08:00.000-07:002009-04-28T13:39:09.848-07:00

They say "What's in a name" well, now ours says it all. For years we have been providing service second to no other software company. Oh I am not saying we don't have our days with long waits in the phone queue. But I am saying, at least there is a phone queue and very few software companies around the will go the extra mile to make sure their customers problems are solved. Whether the problem

Steven Wrighthttp://www.blogger.com/profile/03395221491263432203noreply@blogger.com0